GPT powered co-pilot for

Customer Feedback Analysis

GPT powered co-pilot for Customer Feedback Analysis

GPT powered co-pilot for Customer Feedback Analysis

A single click transforms online user feedback into actionable user insights.


A single click transforms online user feedback into actionable user insights.


A single click transforms online user feedback into actionable user insights.


A single click transforms online user feedback into actionable user insights.


A single click transforms online user feedback into actionable user insights.


GPT powered co-pilot for

Customer Feedback Analysis

GPT powered co-pilot for Customer Feedback Analysis

Join the growing list of companies who are leveraging Essense to analyze voice of their customers

Join the growing list of companies who are leveraging Essense to analyze voice of their customers

Join the growing list of companies who are leveraging Essense to analyze voice of their customers

Always have a pulse on customers’ top pain points

Discover emerging customer needs faster

Track customer sentiment on new launches

Build the product your

customers will love

Stay ahead of

competition by analyzing

their customer feedback

Understand competitors’ customer sentiment

Unlock new ways of positioning your product

Discover what customers like and dislike about your competition

Uncover top customer

pain points faster

Spot trending feedback in real time with AI powered alerts

Uncover top friction points impacting product quality

Understand how to

connect with & sell to

potential customers better

Uncover barriers to purchase from Sales calls

Close the loop between prospect needs and product features

Understand your prospects' preferred sales language

Uncover new ways to position your product

Data-Driven Feedback for Agile Decision-Making

Enjoy custom dashboards, automated insights, and collaborative features while ensuring data security without SQL queries & pivot tables.

Competitor Feedback Analysis


Understand what they like and dislike of your competitors to make informed decisions.

Gain Customer Insights


Blend all your feedback data into one supercharged platform. Empower your teams with awesome insights, no hassle!

Automate your customer feedback analysis

Automate your customer feedback analysis

Automate your customer feedback analysis

With AI at its core, our platform provides companies with the swiftest and most effective means of uncovering customer needs and pain points.

With AI at its core, our platform provides companies with the swiftest and most effective means of uncovering customer needs and pain points.

With AI at its core, our platform provides companies with the swiftest and most effective means of uncovering customer needs and pain points.

Appstore Reviews

Playstore Reviews

Trust Pilot Reviews

Steam Reviews

Trust Radius Reviews

G2 Reviews

HubSpot Tickets

CSV file with reviews

Client Transcripts

Intercom Conversations

Other Reviews

Typeform Responses

Connect Data Sources

Click on a card to connect your data source.

Appstore Reviews

Playstore Reviews

Trust Pilot Reviews

Steam Reviews

Trust Radius Reviews

G2 Reviews

HubSpot Tickets

CSV file with reviews

Client Transcripts

Intercom Conversations

Other Reviews

Typeform Responses

Connect Data Sources

Click on a card to connect your data source.

45

Positive

out of 23,431

+21.01%

16

Positive

out of 23,431

+21.01%

Positive

2,113

45

16

Negative

Neutral

Reviews qualification

Essense score

Epic Score

92

+16

this week

Positive

2,113

45

16

Negative

Neutral

Reviews qualification

Essense score

Epic Score

92

+16

this week

Disliked Attributes

Insights

Summary

PERFECT AS A SALES ENABLEMENT TOOL

Good Attributes

Bad Attributes

Bug or Issue

Customer Support

Insights

Summary

Product Differentiations

Insights

Summary

Barriers to Purchase

Insights

Summary

Most Loved Attributes

Insights

Summary

Pricing

Insights

Summary

Feedback Sentiment

Disliked Attributes

Insights

Summary

Good Attributes

Bad Attributes

Bug or Issue

Customer Support

Insights

Summary

Product Differentiations

Insights

Summary

Barriers to Purchase

Insights

Summary

Most Loved Attributes

Insights

Summary

Pricing

Insights

Summary

Feedback Sentiment

No more manual crunching. Let our AI uncover insights effortlessly. Connect your data now!

Analyze customer feedback at scale

Analyze customer feedback at scale

Analyze customer feedback at scale

Empower your business with AI-driven customer feedback analysis. Uncover trends, sentiments, and actionable data effortlessly. Seamlessly integrate with 20+ feedback sources for comprehensive insights.

Empower your business with AI-driven customer feedback analysis. Uncover trends, sentiments, and actionable data effortlessly. Seamlessly integrate with 20+ feedback sources for comprehensive insights.

Empower your business with AI-driven customer feedback analysis. Uncover trends, sentiments, and actionable data effortlessly. Seamlessly integrate with 20+ feedback sources for comprehensive insights.


Powered by GPT4, effortlessly converse with your data and reduce hours spent on reading and analyzing.

Get notified with a weekly report of vital customer feedback.

Achieve a 360° view of user feedback from all sources, shareable across product, engineering, and CX teams.


Unveil Every Customer Concern

Customer-Centric Success: Empowering Teams to Excel

Bring all your customer feedback together effortlessly using our powerful analytics platform. No more missing important issues – prioritize CX improvements like a pro!

Connect with Top Platforms and Expand Insights

Easily integrate with top platforms like Zendesk, AppStore, Capterra, and more. Expand data from any source with Zapier and CSV file imports.


Integrate your feedback sources with a single click


Unlock actionable product insights by seamlessly integrating feedback sources with a single click!

Unlock actionable product insights by seamlessly integrating feedback sources with a single click!

Unlock actionable product insights by seamlessly integrating feedback sources with a single click!

See Essense in action!

Maximize qualitative customer feedback with a complete feature walk-through! Get enterprise perks and an extended trial—customized just for you!

Maximize qualitative customer feedback with a complete feature walk-through! Get enterprise perks and an extended trial—customized just for you!

Maximize qualitative customer feedback with a complete feature walk-through! Get enterprise perks and an extended trial—customized just for you!

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